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Holiday shipping information

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Holiday shipping deadlines

The holidays are almost here! To get your gear delivered in time for gift-giving or your upcoming shred trip, all web orders must be placed by the following dates for delivery ahead of the holidays:

  • Ground:  December 12 before 11:00 am
  • Express:  December 17 before 11:00 am
  • 2-Day:  December 17  before 11:00 am
  • Next Business Day Air: December  18th before 11:00 am

Customer Service and Warehouse Closures

We value the importance of time spent with family and friends over the holidays. Our staff will be off on the following holidays:

Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Extended Returns

Orders placed between November 26 and December 24 are eligible for returns until January 24, 2026. Please read our full Return Policy for more information.You can return an item if:

  • It was purchased directly from  our official website
  • The product is unused, unworn,  unwashed, and undamaged
  • It’s in the original packaging  with all tags still attached

2+1 Warranty

Free warranty extensions on all boards

Jones Re-Up

Send us a dead board and get $50 towards a new one

Proud Member

Our 1% donation helps support environmental efforts

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Free shipping

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We make innovative, high performance mountain gear with minimal environmental impact.

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